This week James feels vindicated, Darin steps in for Tyler, Garret talks Vaccines, Tyler joins in late, and Ari has tiny pockets. All of that and special guest Ari Gerber discusses D&E’s with the guys. 

00:00:00 - Pre Show

Ari’s back

Connection vs Relationship

Vaccine updates

00:02:07 - Show Start

No Tyler has us unable to find a path to Follow Ups

00:02:46 - Follow-Ups 

Ari’s tiny pant pockets

Ari’s podcast gold moment - “claw hands”

UN mandate needed for larger pant pockets

Ari brought “cupcakes” to work

Lucy(?) update - apparently I’ve spelled it incorrectly all this time

Luci headed for an annual checkup

00:07:27- The Headlines

Darin

Strategic Sprint Release

1 for 2 on releases so far in 2021

Support migration to Hubspot is released

Not without some hurdles in the lead up

A day late, but done

“If you drag a wagon over the same dirt path the rut gets deeper”

Taking a couple days off

Darin attempts Tyler’s headlines

Product L10™ - “I don’t like that we judge a week by L10™ score so refuse to score it”

Whole scorecards a joke

Product team is lacking a vision (or vision alignment)

Real time follow up: If not the most important meeting, then what do we score

Score may determine if it’s reported

Garret

LT L10™ - scored a 4.4 (Garret did leave early)

Issues

V/I relationship isn’t working currently

Best meeting in all of 2021 with James this week

Retail and 3PL Sales L10’s™ - scored 4.8 and 4.0

At Risk Customer process

Got product enhancements narrowed down ( presenting to James next)

Ari - 

“I don’t have the most important meeting of the week so won’t report that score”.

Been a week of Sand

Investor conversations continue to progress

First investor call with a female

Hiring - screening and interviewing in Support

1 on 1’s coming next week

“Managers get to shut up and listen” (in a great way)

PrinciplesYou (new psychological analysis for Ari)

James and Darin have already taken and compared the assessment

Tyler showed up (questions why we’re still on headlines)

Tyler and Darin debate who’s responsible for the score of an L10™

Tyler

Same page setup with Tactical Team Leader Mo

Missing the mark on vision has led to non decisions

Meeting with Garret created lens of priorities

If everything’s important, they’ll all fail

“The power of no”

All fueled by a preceding meeting with James

Vision, Vision, Vision

James (1 to 5 headlines)

Seriously only 2 headlines

Wednesday boarding meeting was either the best, or worst meeting ever

Finally past just “kicking the can down the road”

Feeling almost vindicated (see this was the issue all along)

Haven’t held up his end of the D&E process with Tyler and Garret

Garret gives him an out

Entire situation devolves into a terrible car racing metaphor

00:45:14 - Topic 2 (1) - Ari is back discussing D&E’s™

D&E™ Deep Dive with Executive Director of People - Ari

Three parts of a D&E™

Incredible overview on executing a great D&E™

Pre-work

Issue Resolution

Identifying issues

Realtime follow up - Ari, Where do these issues come from in a D&E™?

Biggest change this year in the process…

Every issue must be resolved

Q&A from the guys

What underlying themes or issues did you see that came out of D&E’s™?

Understanding of Core Value meanings

Were there specific Core Values that came up more often?

Doing what it takes

Positivity and Optimism

Delegate and Elevate (D&E’s™) seems literal. Did you find functional assignments to actually delegate or abandon

Oh there weren’t a whole lot of cases of Delegating and Elevating in these meetings. Is a different name for the meeting,  more fitting now.

What was the biggest change vs this previous D&E’s

What’s the difference between team lead and manager?

What do you see as the biggest improvement prior to the next round of D&Es

Clarity between scrum master and team lead

Where did Garret go?

01:33:00- Questions and Long Answers 

Carry over to next week

01:33:05 - End of Show 

01:33:28 -  After Show - How weird does doing this podcast feel?

Hosts, Garret Richardson, Tyler Samples, Darin Kelkhoff, and James Maes

Show Notes by Garret Richardson

Proofing and Title by Darin Kelkhoff

Editing, Mixing, and Mastering by Brenton Wainscott