This week Ari brings the passion, Tyler loves the passion, Darin used to be Tyler’s manager, Garret doesn’t integrate, and James is hard to work with. All of that and Ari discusses Career Planning at Infoplus.

00:00:00 - Pre Show

Power tools: “It’s nice to have the right tool for the job”

Festool!

Is James hard to work with?

00:04:15 - Show Start

Week 3 with Ari

00:04:35 - Follow-Ups 

Listener Becca - Darin, thank you for normalizing mental health.

“If I took pills for my thyroid I would talk about that, so if I take pills for my brain I’m going to talk about that”.

Listener Becca - James, you told Darin you lost trust in him. Is that out of anger and is it still true?

…”I know exactly who Darin is and I trust him completely”

Listener Becca - Where does everyone feel they stand with the 15CoCL? Not mentioned as often as it was in season 1.

Listener Becca - You never provided a link to Support Engineer Jackson’s music

Boom - Now We Have!

Listener Becca - Lucy update?

Comforting news - Lucy’s cries are that of confusion and not pain

00:21:33- The Headlines

Darin

Strategic Team

Live with Support in Hubspot

Kicked off new sprint 

Create the sales machine monitoring system

Dashboards and metrics in Hubspot

Clean up a few things with Hubspot

Put together a proposed plan for the Order Speed changes

One on One with Tyler

Identified a potential GWC™ issue as scrum master

Managed not to speak about the fact I used to be Tyler’s manager

...but Darin’s talking about it

Virtual podcast bro hug between Tyler and Darin

Tyler

Product L10™ - scored a 4.4

Assigned a series of ToDo’s to get the scorecard back to a good place

T2 Support is stretched thin

One on Ones complete

Got into a lot of important topics that helped a lot of employees

Continued to push the Same Page meetings

Garret

Completed 5 of 6 1 on 1’s

Ranged from:

Just want some clarity on a few things

90% employees sharing

To a PrinciplesYou joint assessment

Opened my eyes to several ways Ari and I can work better together

LT L10™ - scored below a 4 so no need to report

Issues

Career Planning ToDo not done and how we can get it back on track

3PL and Retail Team L10’s™ - both scored a 4

3PL dove into good issues around sales process

Retail dove into lead quality issues

IDS™ on V/I dynamic not working within Infoplus

Garret’s not a great integrator (not a quad 1 thing for Garret)

Real time follow up: 

Why is there a negative connotation to identifying what’s not your Quad 1

“I think it comes from the struggle to let go”

Could it be fear around financial stability / health?

Ari 

Getting ready for “super fancy official” launch into funding

Taking my first vacation (disconnected from work) in over a year

Hiking and forest hot tubs

Taking on planning Monday / Tuesday for the leadership team

How to lean into Rocks only planning

Being a “one person” department - what is this trying to teach me

“Behaviors that got me here, don’t serve me at the levels I’m at and to grow”

James (collective jaws hit floor) has no headlines

00:55:03 - Topic 2 (1) - Ari part 3 - Career Planning

We developed a version one, but Ari has taken it to version 2.  

Ari what do we mean by career planning?

18 month Executive

24 month employee

How do we continue to make our employees lean into that Zone of Genius?

How do we continue to reward them?

24 Month employee

12 months to master what you are currently doing (get to all 5’s on your FA)

12 months to execute a career plan to move to the next level

⅔’s are classes dictated by the path / ⅓ are electives you get to chose

Completion = New Seat, New Title, Pay Increase

18 Month executive

We will always hire executives

Employees can apply but no dedicated / ensured path

VP and Director Teams will = Visionary / Integrator teams over a functional area or department

Executive Director = Visionary and Integrator in a single person

Tyler - “I love the passion here”

A couple of employees have an old version of a career plan or moved titles recently, how do we handle these in the new career plan launch?

“This is stupid I don’t have a career plan, I don’t need a career plan, this is the best career plan meeting I’ve ever had”

01:12:41- Questions and Long Answers 

Listener Brandy (to everyone) - Do you feel the podcast has helped you in any way?

Darin - “rubber duck debugging”

Have given us an entirely different mindset - not trying to solve problems, just sharing and talking  

Tyler - “very strange”

Employees quoting our podcast on how to solve a problem

Garret - “this would be your turn to answer”

Takes the place of the “fireside” chats

Ari - “I know Tim doesn’t like to be on podcasts”

Helped the co-founder (plus “post founder”) dynamic

Yes...Tyler and I made up the concept of post founders

01:19:32 - End of Show 

Send feedback to [email protected]

01:33:28 -  After Show - nessuna (that’s Italian for none)

Hosts, Garret Richardson, Tyler Samples, Darin Kelkhoff, and James Maes

Show Notes by Garret Richardson

Proofing and Title by Darin Kelkhoff

Editing, Mixing, and Mastering by Brenton Wainscott