The Walk Around

S03E04 - Consumer- First: How A Toyota Dealer is Changing the Game


Listen Later

In just under an hour, gain the insights you need to better market your dealership on social media, improve the physical experience for customers coming to your store and more. Mary Rice, Dealer Principal at Toyota of Greensboro, a leading dealership in North Carolina, joins our podcast and offers tons of actionable tips for dealers to improve their business. Plus, she shares her recommendations for women joining this industry and guidance for everyone looking to advance within automotive.

In this episode you’ll hear: 

  • What led Mary to leave marine studies and join the automotive industry 

  • What her dealership did during the CDK Global outage and her advice to dealers 

  • Her best tips for women wanting to join the industry and how to stand apart at work 

  • How she is changing the game for her dealership through authentic social media videos – and how you can too! 

  • How revamping her dealership led to a greater customer experience (some guests even stay past their appointments because of the atmosphere!) 

 Mary Rice is a third-generation car dealer. She has over 15 years of experience in the automotive industry and has graduated from the National Automotive Dealer Association (NADA) Academy, a program that prepares the next generation of dealers for success. Before joining Toyota of Greensboro, Mary had a successful career in real estate sales, where she earned the Century 21 Centurion Award for five consecutive years. She leveraged her digital marketing and sales skills, which she acquired during her real estate career, to help Toyota of Greensboro increase sales. Mary is proud to be the Toyota approved dealer of record for the Greensboro Toyota dealership since 2020, and 2023 marks the 25th year Toyota of Greensboro has received the Toyota President’s Award.

For more about Mary, visit her LinkedIn.


Liked this episode? Find our full episode library here.

...more
View all episodesView all episodes
Download on the App Store

The Walk AroundBy JM&A Group

  • 5
  • 5
  • 5
  • 5
  • 5

5

23 ratings


More shows like The Walk Around

View all
WSJ What’s News by The Wall Street Journal

WSJ What’s News

4,362 Listeners

WSJ Your Money Briefing by The Wall Street Journal

WSJ Your Money Briefing

1,753 Listeners

Planet Money by NPR

Planet Money

30,845 Listeners

Marketplace All-in-One by Marketplace

Marketplace All-in-One

1,359 Listeners

The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

226,832 Listeners

a16z Podcast by Andreessen Horowitz

a16z Podcast

1,040 Listeners

The Dealer Playbook by Michael Cirillo

The Dealer Playbook

127 Listeners

REAL AF with Andy Frisella by Andy Frisella #100to0

REAL AF with Andy Frisella

32,608 Listeners

Jocko Podcast by Jocko DEFCOR Network

Jocko Podcast

30,729 Listeners

How I Built This with Guy Raz by Guy Raz | Wondery

How I Built This with Guy Raz

30,224 Listeners

Automotive News Daily Drive by Automotive News

Automotive News Daily Drive

101 Listeners

The Indicator from Planet Money by NPR

The Indicator from Planet Money

9,568 Listeners

Fiction - Comedy Fiction by The Sunset Explorers

Fiction - Comedy Fiction

6,447 Listeners

Huberman Lab by Scicomm Media

Huberman Lab

28,494 Listeners

Car Dealership Guy Podcast by Car Dealership Guy

Car Dealership Guy Podcast

389 Listeners