Only Way To Fail

S03E05 - Hiring and Diversity with Executive Director of People - Ari Gerber (and How to Properly Cook Steak)


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Description 

This week Ari has all the vision, James has all the passion, Garret has the “squeakiest wheel”, Darin is fully vaccinated, and Tyler wants to learn. All of that and the group discusses hiring and embracing diversity.

Show Notes 

00:00:00 - Pre Show

Christmas music - “Carol of the Bells

  • Reverse searing steaks

    Oil, Butter, Rosemary and Thermapen

  • Smoking meat

    00:04:10 - Show Start

    Week 4 with Ari

    00:04:20 - Follow-Ups 

    Lucy Update

    It’s Lucy’s 18th birthday...and she’s still kickin’

  • Question from Garret: Is there a correlation between a lack of clear vision articulated through the teams and teams hesitant to make decisions?

    Hearing “no” may create some timidness

    Maybe after so many no’s they stop trying to get yes

  • 1000 no’s for every yes (but can’t just be a blind no)

  • How do we keep teams aligned with what’s most important for the company

  • “I don’t know if Garret knows what Follow-Ups are”

    00:20:21- The Headlines

    Darin

    Product L10™ - 4.25 (Darin scored it a 3)

    Without the V/I on product team - felt a little “at the effect of”

    Tried to IDS™ an issue that’s about James

  • Made a decision not to release (people didn’t know)

  • Strategic Product Team

    On track to completing a sprint

  • Got a plan to get back into order speed release

    Started as not really a plan

  • Bringing more intentionality to development

    Getting away from a shotgun “scatter shot” approach to UAT

  • Personal

    Second Covid-19 Shot this week

    Important to pass that message out

  • No side effects

  • Bathroom remodel coming next week

  • Tyler

    Planning (or at least some version of planning)

    Most non-standard 1 off process

  • At risk client stuff continues

  • Garret

    LT L10™ trumped by planning this week

    Unconventional planning but got through it all

  • Identified 8 Rocks

    Detailed to the degree required for team handoffs

  • Stand alone IDS™ session for retail L10™

    L10™ cut short due to some buy-in concerns and not having V/I available for the discussion

  • 3PL L10™ scored a 4.0

    IDS identified a lack of 3PL references for 3PL prospects

  • Ari

    Vacation Ari mode is setting in

    Even had my coffee delivered this morning

  • Quarterly planning was a 5.0 score

    Ari used all the shapes and emojis during planning

  • 8 Rocks is a little terrifying

  • Got to be with team leads all of Wednesday rescoring functional assignments

  • Garret also got to start and end each day with me...which he loved

  • Sales Integrator Carter is playing “Hiring Ari” this week taking over the employee search

  • James - Takes the easy road out 2 weeks in a row

    00:37:03 - Topic 2 (1) - Ari part 4 - Hiring

      What does hiring look like for us

    Especially in this high growth pivot

  • The next 90 days could be pivotal

  • How do we not become a great place for only “middle aged white tech guys”

  • The company James and Darin want to be at is diverse in race, gender, sexuality, background, etc…

    How do we not become Basecamp?

  • Ari dives into how we hire

    Relaunched job descriptions

  • Launched a careers website page

    Tells the story of who we are and our people

  • The interview process

    Screening

  • Team Interview

  • “Reverse Interview”

    Reveal who we are to a potential employee

  • CEO and Core Values

    Starts with really bad jokes then 3 simple questions

  • How do we continue to keep our culture as we scale?

  • How are we set up to attract people we want?

  • How do we hire more diversity?

    Blind screening - remove all personal identifiable data prior to an in person interview

  • DEI (Diversity, Equity, and Inclusion) Statement

  • Diving into the desire for diversity (age, race, gender, sexuality) and creating the best reality

  • What reactions do we get when explaining how we run our company and ourselves in interviews?

  • Pinpoint (not a sponsor of the show) as our backend hiring tool (runs our process)

  • What lessons can we take from Basecamp

    Not a company I ever want to be

  • Question from Ari: How do you as leaders of the company lean into creating diversity?

    “If you don’t want to discuss tough topics at work, it implies you’re okay with the world around you”

  • Question from James: How much do you all feel you are being drug along in this vs have your own passion for it?

  • The small things matter

    Seemingly small micro-aggressions add up

    “One small thing, makes the next thing slightly more acceptable”

  • The small things we can do can create a ton of space for others

  • “StarTrek has shown us the way.

    01:34:54- Questions and Long Answers 

    None this week since Garret did them in follow ups

    01:35:03 - End of Show 

    We love external validation, so share

    01:36:20 -  After Show - Darin found an iOS shortcut to set wallpapers on your devices

    The Credits

    Hosts, Garret Richardson, Tyler Samples, Darin Kelkhoff, and James Maes

  • Show Notes by Garret Richardson

  • Proofing and Title by Darin Kelkhoff

  • Editing, Mixing, and Mastering by Brenton Wainscott

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    Only Way To FailBy Garret Richardson, Tyler Samples, Darin Kelkhoff, James Maes