CX Myth-busting for leaders (by Monetize.CX)

S03E07 - CX Myth #6: "Speed is a key CX factor"


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Today, about an also a common myth: "Speed alone in CX drives NPS, TRIM and/or loyalty".

 

Let’s break it down.


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CX Myth-busting for leaders (by Monetize.CX)By Peter Kmosko