<a href="https://www.linkedin.com/newsletters/7218981516830240769/" target="_blank" rel="ugc noopener noreferrer">LinkedIn newsletter version here.</a>As a result of analysis paralysis or feature-driven obsession, leaders struggle to decide which features to keep, add, or remove. This leads to bloated products and services that overwhelm users rather than enhance their experience.Let´s break down the result of this and how to tackle this myth. Enjoy, subscribe, share.

LinkedIn newsletter version here. As a result of analysis paralysis or feature-driven obsession, leaders struggle to decide which features to keep, add, or remove. This leads to bloated products and services that overwhelm users rather than enhance their experience.Let´s break down the result of this and how to tackle this myth. Enjoy, subscribe, share.

<a href="https://www.linkedin.com/newsletters/7218981516830240769/" rel="noopener noreferrer">LinkedIn newsletter version here.</a>As a result of analysis paralysis or feature-driven obsession, leaders struggle to decide which features to keep, add, or remove. This leads to bloated products and services that overwhelm users rather than enhance their experience.Let´s break down the result of this and how to tackle this myth. Enjoy, subscribe, share.

S03E08 - CX Myth #7: "More Features = Better Customer Experience"

Generation.CX was the Central European region's first Customer Experience (CX) podcast. 

The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation. 

In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers. 
It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.

Business

Generation.CX was the Central European region's first Customer Experience (CX) podcast. The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation. In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers. It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.

Share S03E08 - CX Myth #7: "More Features = Better Customer Experience"

Sign up to save your podcasts

S03E08 - CX Myth #7: "More Features = Better Customer Experience"

S03E08 - CX Myth #7: "More Features = Better Customer Experience"