The Department for Work and Pensions pays out over £177 billion to UK citizens each year, so it’s critical that our payments system is robust, efficient and works well for customers.

In this episode, Natalie Weir, Product Lead and Nick Cutting, Technical Lead, for our Future Payments Service discuss our industry-leading payment service and the technology behind it. They also explain their team purpose, goals and ambitions as well as their relationship with the banking industry and how they’re helping to shape and influence the financial sector.