In this episode we are joined by Chief Data and Analytics Officer at FirstRand, Christoph Nieuwoudt. The Group has an extraordinary amount of in-depth insights and data available that clients wouldn’t have access to anywhere else. Whether you’re serving a customer from a transactional point of view or doing investment banking deals for customers from a credit point of view, Christoph feels that they should now be able to ask customers a lot less questions, and instead give them valuable insights into their business. From retailers to any consumer-facing organisation, he believes that even big tech brands don’t have the kind of in-depth understanding of customer profiles that the Group has readily available. Please enjoy the conversation and subscribe for more.

 

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