Make Work Work Better

S1 E14 Assume Positive Intent

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Summary
 
In this workshop, Dr. Mark Reynolds discusses the principle of assuming positive intent and its transformative power in workplace interactions. He outlines three actionable strategies for leaders: creating a positive intent policy, offering training and workshops, and modeling positive intent through leadership. By implementing these strategies, organizations can foster better communication, reduce conflicts, and build a supportive work environment.
 
Takeaways
  • Assuming positive intent can transform workplace interactions.
  • Leaders must take responsibility for team dynamics.
  • A positive intent policy can streamline communication.
  • Training sessions can enhance understanding of positive intent.
  • Leadership should model the behavior they wish to see.
  • Recognizing positive intent reinforces a supportive culture.
  • Regularly sharing success stories keeps principles top of mind.
  • Effective communication is key to resolving misunderstandings.
  • Creating a culture of positive intent improves employee engagement.
  • Work-life balance is crucial for preventing burnout.
    • Sound Bites
    • "Assuming positive intent can transform interactions."
  • "The problem is yours as a leader until you offer training."
  • "Create a positive intent policy to save time."
    • Chapters
     
    00:00 Introduction to Assuming Positive Intent
    01:39 Implementing a Positive Intent Policy
    03:27 Training and Workshops for Positive Intent
    04:54 Leadership Modeling and Culture Building

     

    Keywords

    assuming positive intent, workplace communication, leadership, employee engagement, conflict resolution, training workshops, positive workplace culture, work-life balance, burnout prevention

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    Make Work Work BetterBy Found Your Voice Consulting LLC