Michelle has a profound conversation with her mentor, Amy Wright Glenn. Because birth and death are intertwined, their conversation not only benefits bereaved parents but provides powerful insights to birth professionals as well. Amy reflects upon what healing means as it relates to loss and how the managed medical care model can do a disservice to the bereaved. Healing does not mean a return to what was, a fixing, or making it look like it never happened. Healing is an ongoing journey of keeping our heart open, and being compassionate and present to what is. It is an approach to learning how to walk in a world where we do reconcile with things we didn't want to occur. And yet, these things happened.