As trucking fleets grow into the 30–50 truck range, most owners know they need systems — but they don’t know where to start.

Should you fix payroll? Dispatch? Hiring? Maintenance?

In this episode of Driven for Success, Mike Ritzema explains why the first system that breaks isn’t operational — it’s decision ownership.

When decision clarity is missing:

• The same questions come back again and again
• Everything escalates “just to be safe”
• Owners become the bottleneck without intending to

You’ll learn:

• What “decision ownership” actually means
• Why consistency becomes more important than speed
• How to reduce interruptions without losing control
• A simple exercise to start fixing it this week

If your fleet feels busy but not scalable, this episode will help you focus on the system that actually comes first.