Welcome to another episode of 'Success Unscripted,' featuring Elise Kubicki, the VP of Customer Success and Support at Gorgias. Just three years ago, Elise joined Gorgias as a manager on the Customer Success team, and just three years later, she's earned three promotions, leads a 70-person global team, and has helped the company grow from $12M to $50M ARR.

In this episode, we delve into Elise's impressive journey from the world of investment banking at JP Morgan to operations at Stitch Fix, and now to her leadership role at Gorgias. We discuss her approach to maintaining physical and mental well-being, and how it helps her effectively handle feedback and challenges at work. Elise draws on her inspiration from role models like Stitch Fix CEO Katrina Lake and stresses the importance of having relatable figures in leadership positions.

We also explore how her strong alignment with Gorgias' CEO, Romain Lapeyre, has been crucial in her rapid career progression.

Note: Some parts of this episode are censored to maintain candidate privacy.

To contact the host, Sara, please visit www.unscriptedpod.com or send her a message on LinkedIn (https://www.linkedin.com/in/saralynneroberts/).