Part two continues where part one leaves off by attempting to explain—as well as a non-scientist can—seven unconscious and uncontrollable ways our brain works to unwittingly sabotage IT projects. These “sinister seven” are by no means unique to IT or business. They inject themselves into and impact every human interaction.

Suggested readings:

• “Blink: The Power of Thinking Without Thinking” by Malcolm Gladwell
• “Thinking Fast & Slow” by Daniel Kahneman
• “How We Decide” by Jonah Lehrer
• “Behave: The biology of humans at our best and worst” by Robert Sapolsky
• “The Brain” by David Eagleman
• “Incognito” by David Eagleman
• “The paradox of human expertise: why experts get it wrong” by Itiel E. Dror
• “Subliminal” by Leonard Mlodinow
• “Free Will” by Sam Harris
• “Flourish” by Martin E. P. Seligman
• “Shine” by Ned Hallowell