This is a story of a manager who supports the underdog and sees the potential in people. The conversation featured Sasha Bruce, and impressive mother of three, talking about a past boss, Matt Boom at GlaxoSmithKline. Sasha spent most of her career at GlaxoSmithKline working across urology and respiratory disease areas in sales, sales training and performance coaching. Today Sasha splits her time between the UK and Sweden working as a European Sales Training Manager at Thermo Fisher Scientific.

The three brilliant boss behaviours Sasha chose:

1.       Championing the underdog

2.       Calmness and coolness under pressure

3.       Perspective

The most regrettable line manager behaviour Sasha chose (not from Matt):

Controlling behaviour.

The one people manager Sasha would like to be common practice:

Accountability and integrity.

 References & Resources

• Dr Sigal Barsade on emotional contagion in groups: https://www.psychologytoday.com/gb/blog/the-science-work/201410/faster-speeding-text-emotional-contagion-work
  
  
•  Comeback Community™ https://comebackcommunity.co.uk/ 
  Fuelling employee engagement, confidence and performance throughout extended leave with resources for line managers and the team member taking leave.