In Quite Confidential, Susan is struggling to come to terms with some issues with her mum and lockdown regulations are presenting hurdles that seem insurmountable to overcome. Her problems have come to a head due to visiting rules at the care home where her mum is being looked after. Distraught and stressed she has followed her GP’s recommendation to talk to a counsellor. We join Susan at her first counselling session where she gets an unexpected resolution to her problem.