In this week’s episode, Joe Burridge-Mitchell, Box Office Manager at the Bridge Theatre, explains the craft of guiding thousands of audience members through their journey, from the rush of tickets going on sale, right up until the moment they eagerly take their seats. He also delves into the running of a small, responsive team, maintaining crystal clear customer communication, and the strategy behind ticket pricing.

Beyond the day-to-day, Joe shares his standout Bridge memories – from the whirlwind that was Guys & Dolls during awards-season, to the legendary presence of Dame Maggie Smith.

And for his fantasy night out, Joe imagines comfort, care and a little chaos – a private box, a show-themed buffet and a big, joyous musical built to sweep you away from real life for a couple of hours.

Hosted by Pauline Fallowell, Director of Marketing and Audiences at the Bridge Theatre. Follow the Bridge Theatre Podcast wherever you get your podcasts, watch via the Bridge Theatre YouTube channel and discover more at bridgetheatre.co.uk. New episodes are released every Friday.

Bridge Theatre Podcast is produced for the Bridge Theatre by Jonny Bunyan at Pardon Our French Productions, with Executive Producer Pauline Fallowell.

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