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S1 Ep7 What we can learn from qualitative research into user-centred design for digital transformation: Tracey Watson
In this episode I interview Tracey Watson about her research into the role of user-centred design in NHS digital transformation. With a previous role directing industry partnerships and engagement for the NHS, Tracey now leads digital transformation for the Northern Care Alliance NHS Foundation Trust. During our conversation,Tracey shares her not so usual pre-NHS background and goes on to talk through the qualitative research she did for her NHS Digital Academy masters degree. With a distinction under her belt, Tracey has many words of wisdom about why and how we should take a design-led and user-centred approach to digital adoption in healthcare.
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By Digital EcologyIn this episode I interview Tracey Watson about her research into the role of user-centred design in NHS digital transformation. With a previous role directing industry partnerships and engagement for the NHS, Tracey now leads digital transformation for the Northern Care Alliance NHS Foundation Trust. During our conversation,Tracey shares her not so usual pre-NHS background and goes on to talk through the qualitative research she did for her NHS Digital Academy masters degree. With a distinction under her belt, Tracey has many words of wisdom about why and how we should take a design-led and user-centred approach to digital adoption in healthcare.