We're continuing our season on "business as a force for good". In this episode, Richard speaks with James Boettcher, CEO of Righteous, Canada’s #1 Gelato Company. James has ensured that this little scoop shop could become a force for good and has charted the course for Righteous' tremendous growth and earned several awards including Top 40Under40, EY Entrepreneur Of The Year, Canada’s Most Admired Corporate Cultures and Real Leaders 2023 Impact Awards.

In this conversation, you’ll learn:

• Why James focuses on frozen desserts as his "vehicle for impact".
• Why "business is not business".
• How to care for your staff whilst avoiding an entitlement mentality.
• 5 essential questions for creating a coaching culture in your team 1:1s.
• A key tool for scaling yourself and ensuring your leadership is aligned.

Resources/sources mentioned:

• Righteous Gelato (https://righteousgelato.com)
• The Impact Multiplier CEO Podcast (https://xquadrant.com/podcast/)
• Join Rivendell, the exclusive group of top CEOs dedicated to transforming themselves, their businesses, and the world. Visit https://xquadrant.com/services/ceo-mastermind/ to learn more and take your leadership to the next level.
• Ready for a big leap forward in your own leadership? Elevate your leadership forever with the book Making Time for Strategy: How to be less busy and more successful. Buy your book here: https://xquadrant.com/time/

For full show notes, head to https://xquadrant.com/james-boettcher