Startup Masterclass

S1E04 Building a Feedback Culture at Furbo

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[ Introduction ]
In this episode, Vic and Maggie share strategies for building a feedback culture. Discover how to foster trust, use clear frameworks, and make feedback a collaborative, ongoing conversation. Packed with tips to help teams grow and thrive together, perfect for leaders and teams aiming to grow together!


[ Quiz ]

Click the link to win the prize: ⁠⁠https://forms.gle/SPXJ2VHHZoZk6znr5


[ Brief Content ]

In this Startup Masterclass episode, Vic and Maggie explore building a strong feedback culture.

  • Feedback as Growth: Feedback drives personal and team development. It’s not about criticism but fostering improvement.
  • “How to Make It to 10” Mindset: Focus on solutions by asking, “How can we make this a 10?” This approach encourages constructive, forward-thinking feedback.
  • 4-Step Feedback Framework: A simple guide to actionable feedback:
    1. Content: What happened?
    2. Observation: What did you notice?
    3. Result: What was the outcome?
    4. Next Steps: How can it improve?
      • Supportive Environment: Present feedback to build trust and encourage open dialogue, framing it as a collaborative effort.
      • Regular Practice: Normalize feedback in daily interactions instead of limiting it to annual reviews.


        • [ Key takeaway ]

        A feedback culture rooted in collaboration and continuous improvement creates a positive, growth-focused work environment.


        > Highlight and Script of the episode: https://bit.ly/4fNrfZs

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        Startup MasterclassBy Furbo by Tomofun