Agnes Crentsil believes "language is access". By applying this mantra, Agnes has managed to establish a long and successful career in the field of technical communications. Agnes provides some invaluable tips on how you, as a technical writer, can provide value to the business and build successful connections with the C-suite executives.

Guest Bio

Personal: 

• Married, 2 young adults, Aston- mixed breed dog (terrier, lab, Pitbull)
• Loves traveling and vacationing with family

Career:  Work at NETSCOUT – Product Marketing

• Served as President of STC Lone Chapter from 2017-2018, also held previous other positions.
• Board member: UNT TechComms (2+ years)
• Past VP of Public Relations – Toastronix Toastmasters group at NETSCOUT
• 9 Years Technical Writer – wrote documents for various technical products
• 11 Years Manager – Managed anywhere from 12 to 10 writers at a given time
• 4 years Product Marketing Manager – Responsible for initiating and driving alliance for key technical products to promote awareness and thought leadership for my organization.

Volunteer:

• North Texas Lone Star Chapter -Mentoring Program
• STC Diversity Inclusion, Equity, Panel
• STC CAA Awards Panel

Education:  Amberton University

• BSc – Computer Information System and Business
• Master of Science – Human Relations and Business

Recommended Resource:  

• Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson

If you have thoughts to share, please do write to me at [email protected]. I would love to hear from you.