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S1E1 - Saying Sorry to Patients
Many practitioners unduly fear saying sorry to patients after a clinical incident, for fear of inviting medicolegal liability.
This episode unpacks why this fear is unwarranted (at least in Australia), and why saying sorry is important for both the practitioner and the patient.
The episode references the Clinical Excellence Commission's Open Disclosure Handbook, which can be found at this link:
https://www.cec.health.nsw.gov.au/__data/assets/pdf_file/0007/258982/CEC-Open-Disclosure-Handbook.pdf
Find me on Instagram @thesafepracticepodcast.
All content and opinions expressed in this podcast are my own and not affiliated with any organisation.
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By Dr Maria LiMany practitioners unduly fear saying sorry to patients after a clinical incident, for fear of inviting medicolegal liability.
This episode unpacks why this fear is unwarranted (at least in Australia), and why saying sorry is important for both the practitioner and the patient.
The episode references the Clinical Excellence Commission's Open Disclosure Handbook, which can be found at this link:
https://www.cec.health.nsw.gov.au/__data/assets/pdf_file/0007/258982/CEC-Open-Disclosure-Handbook.pdf
Find me on Instagram @thesafepracticepodcast.
All content and opinions expressed in this podcast are my own and not affiliated with any organisation.