Some of the businesses losing their best people have strong brands, impressive offices, and genuinely meaningful work — so why are people still leaving?

In this Season 1 opener of Leader Scout, Tom Millington breaks down why good people don’t usually leave suddenly, but disengage first and how leadership blind spots, unclear expectations, and missing growth conversations quietly drive turnover in well-intentioned organisations.

This episode covers:

• Why productivity and retention problems are rarely solved by technology alone

• The leadership gaps most businesses underestimate

• Why clarity beats perks every time

• How disengagement starts long before resignation

• A simple question leaders can ask to surface issues early

This episode marks the start of Season 1 of Leader Scout, focused on the foundations of leadership, hiring, productivity, and retention in modern workplaces.