Seven months after Part 1 of my conversation with Josh Dulberger, the energy around AI hadn’t disappeared. But it had changed.

Josh had left Zoom, joined a startup, watched it get acquired, and then stepped into running an internal AI product lab. Now the question wasn’t what could we do. It was what’s actually worth building.

The work sounds exciting from the outside. Inside, it’s a lot of small experiments, dead ends, and decisions to stop.

Teams build quickly. Test quickly. Most ideas don’t go anywhere. That’s the point.

This is what happens after the initial wave. When the organization has to turn possibility into something real.

Key Topics