This is a special episode discussing a very real time issue as we see an increase in hybrid events and a return to in-person events. Cleanliness. While most venues are doing an amazing job of this - attendee confidence in events are low and a large percentage of this is due to concern over other people's safety and security and perceived cleanliness. What is the different between actual and perceived cleanliness and how can you impact both? This episode shares several examples that you can implement tomorrow!

Dr. K also shares some forward thinking ideas of ways we can return back to in-person meetings with an exhibit floor type design where attendees can customize their space to what they want and pay for that personalization. It's an interesting idea that could bring attendees back to conferences sooner than originally anitcipated! 

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