Season 1, Episode 2: This episode features Avaya veteran and fellow podcaster Mark Fletcher. If you spend enough time in the IAUG community, you’ll soon find out certain people have their “thing”. Well, Mark Fletcher has multiple “things”. 

First of all, he’s passionate about all things 911.

Second of all, he’s a huge part of the IAUG community where he spearheaded Avaya podcasts. 

We talk about the origins of Karrie’s law, a law that he had a major part of developing and supporting, and leaving legacies through our professions. We talk about how he got into podcasting and why he thinks podcasting’s the same as telecom.