In this episode, we are trying to understand a bit more about emotional intelligence and how it fits into the context of hospitality.

Stefania is an Executive Coach and a Certified EQ Assessor and Facilitator. Her company, Your Turn Solutions is a Preferred Partner of Six Seconds in North America. She is experienced and passionate about hospitality, travel, and cross-cultural leadership.
She supports the hospitality industry to create memorable moments for guests by engaging their frontline teams and leaders effectively. She believes this drives loyalty, reputation, retention, and revenue.

Connect with Stefania:
https://www.yourturnsolutions.com/
FB - @yourturnsolutions
IG - @eqinhospitality
https://www.linkedin.com/in/yourturnsolutions/

Connect with Drea
www.wearepreshift.com
FB & IG - @wearepreshift
https://www.linkedin.com/company/wearepreshift