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S1E2: Scaling Customer Success from $1M to $300M+ ARR w/ John Gleeson
John Gleeson is the Managing Partner of Success VP, a pre-seed and seed-stage focused fund that invests and supports founders with their post sales journey. John is a leader within the post-sales world. He served as the Vice President of Customer Success at Motive Inc. (Series F) where for over five years he led his team through incredible hyper-growth, from less than $1 Million in ARR to over $300 Million, serving over 130,000 customers, supporting a team of 150 and creating nearly 3 Billion in Enterprise Value. Prior to Motive, John was the first hire at Affinio where he built the first Sales function before leading Customer Success.
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By Leen AIJohn Gleeson is the Managing Partner of Success VP, a pre-seed and seed-stage focused fund that invests and supports founders with their post sales journey. John is a leader within the post-sales world. He served as the Vice President of Customer Success at Motive Inc. (Series F) where for over five years he led his team through incredible hyper-growth, from less than $1 Million in ARR to over $300 Million, serving over 130,000 customers, supporting a team of 150 and creating nearly 3 Billion in Enterprise Value. Prior to Motive, John was the first hire at Affinio where he built the first Sales function before leading Customer Success.
Episode Notes: