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S1E30 - Customizing Training That Saves Millions From Epic To Workday | HT2C Podcast with Bert Fernandez
HealthTech2Care (HT2C) Podcast featuring Eric Grosgogeat, CEO at uPerform
Eric Grosgogeat (Guest):
🌐 uPerform: https://www.uperform.com
🔗 LinkedIn: https://www.linkedin.com/in/ericgrosgogeat
📺 YouTube: http://www.youtube.com/@uperformdigitallearning
Bert Fernandez (Host):
🌐 HealthTech2Care: https://www.healthtech2care.com
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Eric Grosgogeat unpacks how uPerform helps hospitals deliver smarter, workflow-embedded training without adding logins or pulling clinicians off the floor. He explains why traditional IT onboarding fails, how uPerform integrates directly into Epic, Workday, SAP, and others, and shares the results: $3M saved, 200,000 hours reclaimed, and massive gains in efficiency — all by meeting users and clinicians in the flow of work.
⏱️ Timestamps:
00:00 What uPerform actually does: real-time training inside EHRs, ERPs, and more
01:05 Eric's career journey and how the company pivoted from SAP to healthcare
03:40 Four core use cases: onboarding, upgrades, just-in-time support, and messaging
06:15 Why LMSs aren't enough and how uPerform complements them
08:48 Case study: UCHealth saves $3M/year and 200K training hours
10:58 Why Epic hospitals adopt uPerform — and how it customizes by role and workflow
13:52 How to explore uPerform: website, peer hospitals, and KLAS Research
🔑 Highlights:
- Why LMS portals fail to meet real-time training needs
- UCHealth cut training costs by $3M/year and gave back 200,000 hours
- Fairview jumped from 7% to 87% eConsent completion in one week
- How in-app support makes onboarding faster and smoother
- Every Epic build is different — hospitals customize training to their own workflows
- No one-size-fits-all: a cardiologist sees different help than a pediatric nurse
- Works across Epic, Workday, SAP, and more — with zero extra logins
👉 Learn more about uPerform: https://www.uperform.com
🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care
#DigitalAdoption #EHRTraining #Epic #Workday #uPerform #HealthTech2Care #ClinicalEfficiency
View all episodes
By Bert FernandezHealthTech2Care (HT2C) Podcast featuring Eric Grosgogeat, CEO at uPerform
Eric Grosgogeat (Guest):
🌐 uPerform: https://www.uperform.com
🔗 LinkedIn: https://www.linkedin.com/in/ericgrosgogeat
📺 YouTube: http://www.youtube.com/@uperformdigitallearning
Bert Fernandez (Host):
🌐 HealthTech2Care: https://www.healthtech2care.com
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Eric Grosgogeat unpacks how uPerform helps hospitals deliver smarter, workflow-embedded training without adding logins or pulling clinicians off the floor. He explains why traditional IT onboarding fails, how uPerform integrates directly into Epic, Workday, SAP, and others, and shares the results: $3M saved, 200,000 hours reclaimed, and massive gains in efficiency — all by meeting users and clinicians in the flow of work.
⏱️ Timestamps:
00:00 What uPerform actually does: real-time training inside EHRs, ERPs, and more
01:05 Eric's career journey and how the company pivoted from SAP to healthcare
03:40 Four core use cases: onboarding, upgrades, just-in-time support, and messaging
06:15 Why LMSs aren't enough and how uPerform complements them
08:48 Case study: UCHealth saves $3M/year and 200K training hours
10:58 Why Epic hospitals adopt uPerform — and how it customizes by role and workflow
13:52 How to explore uPerform: website, peer hospitals, and KLAS Research
🔑 Highlights:
- Why LMS portals fail to meet real-time training needs
- UCHealth cut training costs by $3M/year and gave back 200,000 hours
- Fairview jumped from 7% to 87% eConsent completion in one week
- How in-app support makes onboarding faster and smoother
- Every Epic build is different — hospitals customize training to their own workflows
- No one-size-fits-all: a cardiologist sees different help than a pediatric nurse
- Works across Epic, Workday, SAP, and more — with zero extra logins
👉 Learn more about uPerform: https://www.uperform.com
🔔 Subscribe to our YouTube channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care
#DigitalAdoption #EHRTraining #Epic #Workday #uPerform #HealthTech2Care #ClinicalEfficiency