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S1E35 - Fixing the Pre-Service Bottleneck in Home Care | HealthTech2Care Podcast With Bert Fernandez
HealthTech2Care Podcast featuring Tsvi Vilinsky, EVP Sales & Business Development at Bolt Healthcare
Tsvi Vilinsky (Guest):
🔗 LinkedIn: https://www.linkedin.com/in/tsvi-vilinsky-3b639ba0
🌐 Bolt Healthcare: https://bolthc.com
📺 YouTube: http://www.youtube.com/@bolthc
Bert Fernandez (Host):
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
🌐 HealthTech2Care: https://www.healthtech2care.com
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Tsvi Vilinsky joins the HealthTech2Care Podcast to unpack the pre-service bottleneck facing home care agencies—and how Bolt Healthcare is helping them break through it. From intake to referral management to caregiver hiring, Bolt meets each agency where they are, adapting to existing workflows instead of forcing new ones. Tsvi also shares how Bolt delivers reporting tailored for the C-suite, hands-on client success teams, and seamless integrations with platforms like HHAeXchange and AlayaCare—giving agencies the growth engine they need before those ever kick in.
⏱️ Timestamps:
00:00 Tsvi's path into home care and what keeps him in the space
02:25 Where agencies get stuck on the pre-service side
06:08 How referral-based intake creates bottlenecks
08:34 What makes Bolt different from other home care platforms
13:02 Helping agencies target specific patient populations
15:33 Overcoming adoption barriers in home care agencies
18:14 Example of improving intake, hiring, or marketing for an agency
21:00 How workflows vary by state and agency
24:44 Addressing language and demographic differences with caregivers
25:45 Single-platform access with integrations to service-side systems
26:32 Impact of Medicaid changes on Bolt's approach
27:20 How agencies can connect with Bolt Healthcare
🔑 Highlights:
- How intake, hiring & referrals become bottlenecks without visibility
- Why Bolt customizes to each agency's workflow instead of changing it
- What makes their client success team a differentiator (pro bono support!)
- Real-time KPIs for executives, with a familiar feel for staff
- Multilingual caregiver onboarding and Medicaid-ready workflows
- Bolt's role in behavioral health, pediatrics, and expanding markets
- "We're not the checkout line—we're the orchard."
👉 Learn more about Bolt Healthcare: https://bolthc.com
🔔 Subscribe to our Youtube Channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care
#HomeCare #HealthcareInnovation #DigitalIntake #CaregiverRetention #BoltHealthcare #HealthTech2Care
View all episodes
By Bert FernandezHealthTech2Care Podcast featuring Tsvi Vilinsky, EVP Sales & Business Development at Bolt Healthcare
Tsvi Vilinsky (Guest):
🔗 LinkedIn: https://www.linkedin.com/in/tsvi-vilinsky-3b639ba0
🌐 Bolt Healthcare: https://bolthc.com
📺 YouTube: http://www.youtube.com/@bolthc
Bert Fernandez (Host):
🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez
🌐 HealthTech2Care: https://www.healthtech2care.com
📺 YouTube: https://www.youtube.com/@HealthTech2Care
🎙️ In this episode, Tsvi Vilinsky joins the HealthTech2Care Podcast to unpack the pre-service bottleneck facing home care agencies—and how Bolt Healthcare is helping them break through it. From intake to referral management to caregiver hiring, Bolt meets each agency where they are, adapting to existing workflows instead of forcing new ones. Tsvi also shares how Bolt delivers reporting tailored for the C-suite, hands-on client success teams, and seamless integrations with platforms like HHAeXchange and AlayaCare—giving agencies the growth engine they need before those ever kick in.
⏱️ Timestamps:
00:00 Tsvi's path into home care and what keeps him in the space
02:25 Where agencies get stuck on the pre-service side
06:08 How referral-based intake creates bottlenecks
08:34 What makes Bolt different from other home care platforms
13:02 Helping agencies target specific patient populations
15:33 Overcoming adoption barriers in home care agencies
18:14 Example of improving intake, hiring, or marketing for an agency
21:00 How workflows vary by state and agency
24:44 Addressing language and demographic differences with caregivers
25:45 Single-platform access with integrations to service-side systems
26:32 Impact of Medicaid changes on Bolt's approach
27:20 How agencies can connect with Bolt Healthcare
🔑 Highlights:
- How intake, hiring & referrals become bottlenecks without visibility
- Why Bolt customizes to each agency's workflow instead of changing it
- What makes their client success team a differentiator (pro bono support!)
- Real-time KPIs for executives, with a familiar feel for staff
- Multilingual caregiver onboarding and Medicaid-ready workflows
- Bolt's role in behavioral health, pediatrics, and expanding markets
- "We're not the checkout line—we're the orchard."
👉 Learn more about Bolt Healthcare: https://bolthc.com
🔔 Subscribe to our Youtube Channel for more conversations with standout voices in U.S. healthcare & life sciences: https://www.youtube.com/@HealthTech2Care
#HomeCare #HealthcareInnovation #DigitalIntake #CaregiverRetention #BoltHealthcare #HealthTech2Care