Nathan explains why the saying, "If it's free, you're the product" is now out of date... but not necessarily in a good way!

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What’s The Difference? is co-hosted by Nathan Bent and Clare Paterson, two data geeks… sorry, enthusiasts, with a fascination for the small details in life that can make a big impact. From true crime & scams, to science & technology, and everything in between.

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Sources:

  https://hbr.org/2007/05/the-dark-side-of-customer-analytics   https://timharford.com/2021/03/cautionary-tales-florence-nightingale-and-her-geeks-declare-war-on-death/