How we interact with customers, clients, and prospects is changing rapidly. Keeping up with those changes, and the preferences of today's consumers continues to blend new technology with old ideas. In this show, we hear about a cruise line's approach to improving customer experience and a successful veteran of e-Commerce sharing her lessons learned on selling online.

Featuring 2 of Andrew Kingery's "20 Laws of Value Creation.

Please come visit, and see the show page for biographies, transcripts, links to other resources and additional information:

https://standingonshouldersmedia.us/?blogcategory=Digital+Transformation&blog=y