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In this episode, Avy and Michael explore the rise and fall of 23andMe, the DNA testing giant that soared to a $6B valuation before veering toward bankruptcy.
They break down what went wrong, including:
- A gimmicky value proposition with limited long-term appeal
- The shaky logic of subscriptions for a non-recurring service
- The ethical grey zone of monetizing personal health data
It’s a cautionary tale about the importance of aligning go-to-market and customer value strategies and what happens when you don’t.
By Revenue Management LabsIn this episode, Avy and Michael explore the rise and fall of 23andMe, the DNA testing giant that soared to a $6B valuation before veering toward bankruptcy.
They break down what went wrong, including:
- A gimmicky value proposition with limited long-term appeal
- The shaky logic of subscriptions for a non-recurring service
- The ethical grey zone of monetizing personal health data
It’s a cautionary tale about the importance of aligning go-to-market and customer value strategies and what happens when you don’t.