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"Your initial reaction might be defensiveness or even frustration. But if you pause and listen, that insight could lead to better outcomes for your team and your leadership. Take Ray Dalio, founder of Bridgewater Associates, as an example. He built one of the world's most successful investment firms by fostering a culture of radical transparency. At Bridgewater, feedback isn't just encouraged, it's it is celebrated as the key to innovation and improvement. Dalio himself says, pain plus reflection equals progress."