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#S1E8: Dr Jason Sit: Customer Experience is about emotions, behaviour, that can take time to pay back.
Our next guest is Dr Jason Sit, a global researcher in the areas of Customer Experience, Customer Value, and Omni-channel Retailing, covering various retail or business sectors. If you want to discover, the Customer Experience definition by Dr Jason Sit, press play!
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By Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)Our next guest is Dr Jason Sit, a global researcher in the areas of Customer Experience, Customer Value, and Omni-channel Retailing, covering various retail or business sectors. If you want to discover, the Customer Experience definition by Dr Jason Sit, press play!
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