A TABLE AT THE BACK

S2. E1. - Collaboration in a CX / UX role


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Yay! We're back! We had a short hiatus, but season 2 is here with a bang.
This week we're talkin' bout Collaboration: how to work with different departments towards a goal.
In this episode, we'll cover:
How to start relationship-building (especially if you're remote!)
• What kinds of departments we should be speaking with
• How to set up regular communication
• What roadblocks you might come up against
• Why collaboration is especially important if you're working in customer comms
Links to recommendations:
• The day-to-day life of this UX writer at Capital One - https://medium.com/capitalonedesign/how-i-work-as-a-ux-writer-2b4312b01fa0
• User Guiding tool for putting together user guides within products – https://userguiding.com/ • The event Branka went to by 2aT - http://2atstartup.com.au/ 
• Girl Friday IP - https://www.girlfridayip.com/
...more
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A TABLE AT THE BACKBy Branka Injac Misic and Laura Luck

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