Imagine your bank with a smarter, faster assistant - one that can answer your questions, streamline tasks, and even empower staff. Rohan, Shayne, and Rishi dive into the world of conversational AI for financial institutions.
They discuss:
- How Posh is revolutionizing customer service for credit unions and community banks with chatbots, voice assistants, and a knowledge assistant for employees.
- The evolution of AI, from early models to the powerful capabilities of GPT-3. This conversation explores the challenges of creating natural, human-like conversations while navigating regulations in finance.
- Copilot vs. Autopilot: Posh's unique approach that balances the efficiency of AI with the irreplaceable value of human interaction.
- Privacy and Security First: How Posh tackles these critical concerns in the financial sector, ensuring data protection and client trust.