A TABLE AT THE BACK

S2. E2.- Comms guides and messaging strategy for customer-centric businesses


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This week we're talking all things content, comms, brand voice style guides.
We cover things like:
- Why these guides are the actual best things since sliced bread
- How to create one
- What should be included (we pull apart actual guides we created) 
- Who needs buy-in (and how to demand respect for the brand voice)!
- Why we need to change the message for different audiences / formats
Laura's articles we mentioned:
UX writing terms: https://lauraluck.com.au/2019/03/22/a-checklist-of-ux-writing-terms-for-time-poor-humans/
Tone of voice: https://lauraluck.com.au/2018/01/06/why-tone-of-voice-matters/ 
Our recommendations:
- The Elements of Fucking Style: https://www.amazon.com/Elements-cking-Style-Helpful-Parody/dp/031258377X
- One link sharing platform: https://narrowr.com/
- JP Morgan Chase using machine learning AI to write ad copy: https://qz.com/work/1682579/jpmorgan-chase-chooses-ai-copywriter-persado-to-write-ads/
...more
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A TABLE AT THE BACKBy Branka Injac Misic and Laura Luck

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