Many veterans receive care outside the VA, and community health centers play a critical role in filling those gaps—especially in rural and underserved communities. This episode explores how CHCs are expanding access for veterans who face barriers to traditional VA services and why they are essential partners in the broader veteran care ecosystem.

The conversation between ACH CEO Amanda Pears Kelly and ECRI’s Shannon Kooker, MSN, RN highlights how evidence-based research from ECRI supports safer, more standardized outpatient care for veterans, while partnerships, interoperable data, and trauma-informed approaches help rebuild trust and improve outcomes for those transitioning to civilian life.