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S2 E3 HOW TO REINVENT LIKE A WORLD-CLASS CUSTOMER CENTRICITY EXPERT
What if you could work out how to build a customer-centric business?
In this episode, Nils sits down with Mark Hocknell, author of Profit by Design - how to build a customer portfolio full of profitable promoters to discuss all ways that putting the customer first can increase business profitability. Check out his customer centricity model too.
You're going to hear and learn...
Thanks for tuning in and remember we're here to help businesses reinvent their business results. For more tips and tricks head to IdeasWithLegs.com
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By nils veskWhat if you could work out how to build a customer-centric business?
In this episode, Nils sits down with Mark Hocknell, author of Profit by Design - how to build a customer portfolio full of profitable promoters to discuss all ways that putting the customer first can increase business profitability. Check out his customer centricity model too.
You're going to hear and learn...
Thanks for tuning in and remember we're here to help businesses reinvent their business results. For more tips and tricks head to IdeasWithLegs.com