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S2 E326: Encore Episode - Trust - the essential element for customer and employee experiences
If I don’t trust you, why would I want to do business with you? If I don’t trust you, why would I want to work with you? Yet, we often find that creating and sustaining trust is woefully lacking in many organizations — and from those who lead them, as well. On today’s PROJECT DISTINCT, Scott McKain discusses the critical factor of trust. And, he will provide a couple of terrific resources where you can discover more about what you can do to enhance the trust that your internal and external customers have with you and your organization.
Resources that Scott refers to in this episode:
Trust Across America: https://www.trustacrossamerica.com
FreshDesk post: https://freshdesk.com/customer-service-training/build-customer-trust-blog/
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By Scott McKain
5
2222 ratings
If I don’t trust you, why would I want to do business with you? If I don’t trust you, why would I want to work with you? Yet, we often find that creating and sustaining trust is woefully lacking in many organizations — and from those who lead them, as well. On today’s PROJECT DISTINCT, Scott McKain discusses the critical factor of trust. And, he will provide a couple of terrific resources where you can discover more about what you can do to enhance the trust that your internal and external customers have with you and your organization.
Resources that Scott refers to in this episode:
Trust Across America: https://www.trustacrossamerica.com
FreshDesk post: https://freshdesk.com/customer-service-training/build-customer-trust-blog/