In this episode, Nicole Poff speaks with Olena Zhadko, the Senior Director of the Center for Teaching and Learning at Lehman College. They discuss the various functions of the center, including support for faculty and student success, the importance of collaboration, and the innovative approaches taken to enhance the educational experience. Olena shares insights on how the center has evolved, the significance of student engagement, and the strategies implemented to create a supportive environment for both students and faculty. The conversation emphasizes the shared responsibility of student success across all divisions of the institution and the importance of listening to student needs.