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What does a Learning Mentor really do each day? In this episode, Faye opens the door to her world, sharing the heart, humour, and challenges of supporting young people in an alternative provision setting for pupils excluded from mainstream education. From building trust and restoring confidence to navigating tough moments with empathy and patience, she shows how the right support at the right time can change a child’s path.

Expect real stories, honest reflections, and a behind-the-scenes look at the relationships that help students feel safe, understood, and ready to learn again. Whether you work in education or simply care about young people’s well-being, this is a warm, eye-opening listen that highlights a role that often operates quietly in the background — but makes a life-changing difference every day.

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