Ted discusses the idea of role reversal in team dynamics and encourages managers to try this approach to enhance empathy, build mutual understanding, and spark creativity. The speaker suggested asking team members for their insights and perspectives and specifically proposed the question, "What's the one thing about our processes or culture that slows down our progress?" Get out of your comfort zone and push boundaries in thinking and showing up for each other. He also mentioned the idea of having managers journal about their observations and reviewing feedback in an open forum.