Well what fun we had talking to Susan Reoch! Some kindred spirits for sure.
Today's episode is ALL about giving and getting good feedback. In our opinion, both are critical to the role of UX writer.
Basically, get comfy getting uncomfy is the moral of the story.
Susan is a seasoned UX writer with loads of good info to share.
We talked to Sue about:
How she honed her UX writing skills
What working in a team of writers and other collaborators looks like in the wild
The different ways we each like to get and give feedback (very different opinions here!)
What constitutes as constructive vs destructive feedback
Why it’s just as much about mindset as it is about process
How you can adopt super strategies to give better feedback
And how to do it well even when you’re remote
Here are the things we mentioned in the podcast:
Books:
- Bossypants by Tina Fey.
- Hey Ladies! by Michelle Markowitz and Caroline Moss
Podcasts:
StartUp podcast by Gimlet Media (https://gimletmedia.com/shows/startup)
UX writing at Booking.com (https://www.stitcher.com/podcast/booking-people-podcast/e/64364687)
Resources: https://jacobmcmillen.com/website-copywriting/