Quality Perks - Call Center & Coffee Chats

S2 E7, Quality Perks with Daniel Reed, Customer Care Manager at HB Home Services - Nov 15, 2023


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🔁 “Quality Perks” Session Now Available for Replay If you couldn’t join us live, don’t worry! The insightful session of “Quality Perks” featuring BPA Quality’s Karyn Dupree, Neal Eggers, and special guest Daniel Reed  with HB Home Services is now available for replay.

💡 Revisit the Insightful Discussion on “Is the Art of Conversation Dead?” Our panel of experts delved into this thought-provoking topic, exploring the intricate balance between digital communication and the human touch in customer service. It’s a must-watch for professionals keen on enhancing customer experience and quality assurance.

🔗 Why Watch the Replay?

  • Access valuable insights from industry leaders.
  • Discover strategies to elevate your customer interactions.
  • Learn from the experiences of seasoned professionals in the field.

📅 Available Now on YouTube 

📢 Share with Your Network Know someone who would benefit from this discussion? Share the replay with them. It’s an invaluable resource for anyone interested in keeping the art of conversation alive in our digital world.

#CustomerExperience #QualityAssurance #EventReplay #BPAQuality #DigitalConversations

Learn more about Quality Perks, our guests & upcoming episodes by visiting our website.
If you would like to be a guest, please email us at [email protected].

As always, Have a Quality Day!

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Quality Perks - Call Center & Coffee ChatsBy BPA Quality - Quality Crew