Are you providing transactional or transformational experiences? In this episode, Dominique discusses the difference between transactional experiences and transformational experiences and how it shows up in life and business. She explains how transactional experiences are specifically driven by a monetary gain and how transformational experiences is motivated by improving someones life or business in some way, shape, or form. While, transactional experiences are necessary in life and business, Dominique describes how to incorporate transformational experiences during the transaction. 

 

The important lesson in this episode is to make sure you are making an impact on people no matter the encounter. If you’re selling products or services the experiences should be the same and include a transformation. Dominque breakdown two and provides helpful examples of the selling points of both experiences. Transformational relationships is the types of relationships where you’re transforming someone’s life. Improving someone’s soul or simply their lives and their well-being. 

 

 

I encourage you to think about the types of relationships and conversations you are having on a daily basis and if you’re showing up to change ppl lives and help them improve on where they were before encountering you to a better state after their time with you. 

 

If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

 

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

 

 

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@dominiquestaylor