Daniel Amaro from Klarinet Solutions shares 27 years of hard-won wisdom about what makes intranet projects succeed or fail. From his base in San Diego, Daniel has delivered hundreds of intranet projects and reveals the 3 critical elements every organization needs before starting their digital workplace journey. The biggest surprise? It's not about the technology. Organizations that focus on executive sponsorship, dedicated champions, and content strategy see dramatically better outcomes than those who jump straight into features and functionality.