What is integrity and what role does it play in your business? In this episode, Dominique talks about when your business lacks integrity and how this can be a problem. Integrity encompasses the ability to be honest with yourself and with others and also, being a wholesome person who not only understands who you are and how you show up with your strengths and weaknesses, but being able to understand others as well. Someone who lacks integrity may find themselves unable to take criticism.

An important lesson from this episode is to take your personal emotions out of the price, don't take complains personally. To be someone who takes negative feedback of a product or service and internalizes it as a lack of self-worth, lacks integrity. Throughout the episode you'll learn how to build your self-worth as a business owner, and hold yourself to a standard of excellence, value, and quality.

If you're a business owner looking for customer service advice, this is your perfect podcast!