Have you ever offended someone with your tone? Or totally misunderstood what a person meant because of the way they said something? We all know how a misplaced pause or overly energetic opinion can spell disaster in certain situations at work. Keep listening to today’s episode to improve the effectiveness of your communication at work, by exploring our own communication styles and learning how to best adapt so that you can better persuade, negotiate, lead (and more!) day-to-day.

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