Ben and Iwan talk explore why patient education is so crucial to improving care in myelopathy. They hear from Spine Surgeon Rory Murphy and Medical Illustrator Peter Lawrence who have been developing resources to tackle this at the Barrow Neurological Institute. They also look ahead to a new project from Myelopathy.org called 'DCM COINS or DCM Core Information Sets, with Rishi Umeria, to see if a standard framework could help provide the right information for patients at the right time.